Department of Health: Patient and Market Insight

"Monmouth really helped us communicate directly with patients and the public on a complex and technical subject. By hearing what matters most to patients we have been able to clearly articulate the reasons why organisations should make change happen."

Thomas White, Senior Policy Advisor, Department of Health

Building the patient voice into the Dalton Review

We assisted the Department of Health build a patient voice into the Dalton Review. Our work looked beyond organisational form to the attributes that great providers should have – the ability to focus services around the needs of individual patients whilst accessing the very best clinical skills available. Our work features in the final report – which can be viewed here.

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NHS services under pressure – What legacy will Covid-19 leave?

Back in August we looked at the impact of the pandemic on NHS cancer services. The concern then was that patients were not being seen or treated quickly enough or in some cases, given the drop-off in activity, not being diagnosed in the first place. Given the false dawn lull in Covid cases back in the summer, now all too clearly the calm before the storm, what is the situation now?

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Tracking the Pandemic and its impact